Collaborative conversation in the post-email enterprise

or at least CEO Thierry Breton did, when he launched his "zero emailinitiative" to ban email from internal communications and move to other, more social communicationstools. Whether this reaction is right for everyone is a matter of contention, but mostorganisations and individuals recognise that something has to change and, over two years on, Atosclaims to have successfully freed up work hours for employees.

Part of the problem is that email is so universally (but often badly) applicable to meet manyneeds. It is used as an information repository, a way of passing the buck, a means of demonstrating

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